A. Product Quality
- We ensure that the quality of the indicator or expert advisor is good, and we update them regularly to help you keep updated.
- If there is a problem you cannot use, please let us know so we can fix it soon, or if there is any notification, we will inform you immediately.
B. Shipping Method
- Question 1 :- How long will it take for me to receive the indicator after making the payment ?
Answer: After your purchase order (website), you will get an instant automatic digital download link to access your Indicators or Expert Advisor. - Question 2 :- If you bought the product through live chat (WhatsApp, Telegram, or Mail). ?
Answer: After the purchase order(Live Chat), We will send you a download link or file (via WhatsApp, Telegram, or email) to access and download the indicator or expert advisor. If our team is not in the office, please wait within 90 minutes, you will get your order.
C. Refund Policy (Indicators & Expert Advisor)
Due to the nature of ssoftware, once you have received, installed, and/or used the software your purchased item becomes your property. We sell digital software that we believe is of the highest quality and sophistication, but personal preferences do vary and are not our responsibility. In the case that your software is defective or damaged, we will exchange the product for the same one. In the event, we are able to accord you product support or we are able to fix a bug in the software within a reasonable time, Contact Us.
Note: Indicator Purchase after, follow the website indicator using rules (all rules shown on the website). If you cannot use our indicators, then contact us with our email, WhatsApp, or Telegram ID. Our team will teach you those indicators and how to use them.
- Terms of Sale *
- After payment, you will receive the automatically downloaded file. If payment after you have not received any download files, then contact us via email or telegram. We will provide an instant download link (file). The download link Never expires and you can access it anytime
Normally, all our products have been double-checked before posting and we sell digital never-expire life time version products, so we don’t offer a refund after the delivery our Products (Purchase after you get the downloading link). But, we will refund your full money in cases of:
(1) Item is not as described
(2) Item doesn’t work the way it should
(3) Item support is promised but not provided
(4) Item support extension not used or we cannot fulfill your order.
Refund and Return Policy for Digital Item (Forex Indicator)
Thank you for purchasing our Forex indicator. We strive to provide high-quality products and ensure your satisfaction. However, we understand that circumstances may arise where you may need a refund or return. Please review our refund and return policy for digital items below:
Refund Policy :-
- We offer a 3-day refund period from the date of purchase. If you are not satisfied with the performance or functionality of the Forex indicator, you may request a refund within this timeframe.
- To initiate a refund, please contact our customer support team with your purchase details, including your order number and the reason for your dissatisfaction.
- We may ask you to provide additional information or troubleshooting steps to better understand the issue you encountered.
- Refunds will be issued using the same payment method you used for the original purchase.
- Please allow 3–7 business days for the refund to be processed and reflected in your account.
Useful Topic for Refund Policy :-
- As digital items cannot be physically returned, we do not accept returns for Forex indicators. Once the indicator has been downloaded, it is considered consumed and cannot be returned or resold.
- If you encounter any technical difficulties with the installation or usage of the indicator, please contact our customer support team for assistance. We are here to help resolve any issues you may encounter.
- We are selling digital products from our website and before buying the products, we describe everything in the website. and on our website, customers investigate the service properly before making a purchase.
Exceptions:
- We do not provide refunds or returns for forex indicators that have been shared, distributed, or used in violation of our terms and conditions.
- Refunds will not be granted if you have made a mistake in your purchase, such as buying the wrong indicator or purchasing duplicate copies.
Please note that our refund and return policy is subject to change without prior notice. We encourage you to review this policy regularly for any updates.
If you have any further questions or concerns about our refund or return policy for digital items, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products.
Our website provides free lifetime support for all products. feel free to contact our Customer Service Team via:-
WhatsApp: Click Here
Telegram: @SecretOfFx
Mail us: SecretOfFx@gmail.com